Careers at Summit Care: Position Description
Role: Manager - Lifestyle & Leisure
Essential Qualifications
- Experience working in the Aged Care or Community Care Industries
- Qualifications in diversional therapy, welfare and/or social work
- Qualification in customer service or demonstrated ability in providing customer service
- Experience in MS Office and Outlook
Desirable Qualifications
- Customer focused
- Demonstrated knowledge of Aged Care and/or health industries
- Tolerance, flexibility, empathy and patience with the elderly
- Ability to lead, motivate and supervise leisure and lifestyle team
- Ability to be innovative in provision of service in aged care
- Ability to plan, implement and evaluate activities and programmes for frail aged people with cognitive impairment and other disabilities/care needs
- Ability and willingness to meet the needs of the residents, visitors and leisure and lifestyle team members
- Ability to achieve goals within set timeframes and work within a defined budget
- Well developed verbal and written communication skills
- Sound Project Management skills
- Sound organisational skills
- Willing to participate in and deliver education programs
- Ability to undertake quality and benchmarking activities analyse outcomes and implement strategies to address gaps in service delivery
- Current Drivers Licence
Role Summary
As a Leisure and Lifestyle Manager your will report directly to the Operations Manger and form part of the local leadership team. The Leisure and Lifestyle Manager will manage all aspects of Leisure and Lifestyle to achieve high levels of customer satisfaction within the resources allocated. These include being responsible for leading and directing the Leisure and Lifestyle team. The Leisure and Lifestyle Manager will ensure leisure and lifestyle services are innovative, individualised and of a high standard, whilst promoting high levels of satisfaction
