A Pathway to Personalised Care

Trust and Purpose – # 7

When a new resident arrives at a SummitCare home, our Registered Nurses sit with them and/or their nominated representative family members or carers to develop an Individual Care Plan. 

This document provides the care team with vital information to deliver person-centred care based on residents wishes and preferences that is then personalised to deliver the very best resident-centred care. It is regularly reviewed with the resident and/or their nominated representative to consider changed circumstances or wishes. 

As each care plan is individualised by residents their care plan focuses on meeting their specific care needs, capabilities and wishes, preferences, maximising functional ability and independence. 

SummitCare’s Corporate General Manager- Resident Engagement and Wellbeing – Sue Smith, says that residents’’ participation and partnering in care is encouraged at every stage of the Plan’s development as an important care pathway. collaborative approach.

“While focusing on health care needs and goals is all-important, similarly, the resident’s physical, social, emotional, lifestyle, cultural and spiritual needs are all taken into account so that services and support can be designed personally to meet the residents’ wellbeing needs, preferences and goals.

The Individual Care Plans give residents the opportunity to:

  • Provide information about medications, health status and allergies.
  • Let staff know if you’re receiving any health and wellbeing services, such as who your current GP and dentist are. Make it known if you would like to continue using these services.
  • Discuss any allied health services that you’re receiving like physiotherapy, podiatry, occupational therapy or massage, or would like to receive.
  • Let the staff know about any traditions, customs, cultural practices or routines that you currently have in place.
  • Consider discussing the leisure and wellbeing activities that you would like to continue and integrating these into your lifestyle plans. The Leisure and Lifestyle staff will discuss the current ranges of leisure and wellbeing activities on offer at the home and activities that may be of interest to you, and certainly, find out the activities that are on offer at the facility.
  • Set health and wellbeing goals.

“We ask questions about the person’s life, family and history, their memorable experiences and what their hopes are for the future,” says Sue.

“The better we can get to know a new resident, the more we can tailor an Individual Care Plan that best suits their needs and wishes, so they can lead their best life in our care.”

A Pathway to Personalised Care