All SummitCare homes have consistently received high results at the tri-annual accreditation and support visits by the Australian Aged Care Quality Agency (AACQA). We are proud of our 50 plus years family history and the quality of care we provide to our residents and families. We continue to exceed the minimum requirements as an approved provider and feedback from the assessors has been positive and encouraging.  The existing and future SummitCare community can with confidence know that the standards expected and required by regulation are exceeded and that services and clinical care are delivered in line with the expectations of our residents and government agencies.

Our homes have been awarded the maximum approval of (3) years, and we undertake an innovative continuous improvement program in consultation with residents, family members and staff. As of the 1st July 2018 the AACQA now also conducts “unannounced” visits, where we must demonstrate continuous and ongoing compliance aligned to a new 'Single Quality Framework' with specific outcomes. 

If you would like to discuss the accreditation process or find out more about the single quality framework and how it might affect you and your family please contact SummitCare Advisory on 1300 68 55 48 or email hello@summitcare.com.au.

More information on Accreditation can be found by following this link to the Department of Health Website or by visiting the Australian Aged Care Quality Agency website.

The Department of Health and the Australian Aged Care Quality Agency takes the responsibility for ensuring minimum standards are met and as such these organisations provide families the opportunity to lodge complaints or make comments in respect to the services being provided within the Aged Care sector.