While focusing on health care needs and goals is all-important, similarly, the resident’s physical, social, emotional, lifestyle, cultural and spiritual needs are all taken into account so that services and support can be designed personally.
Across Australia, every aged care provider is required to meet government regulations and standards that protect and maintain the safety, health, wellbeing and quality of life for those who use the service.
We are committed to bringing engaging activities and supportive environments to all residents, with a special focus on continuously improving our culture of respect and inclusion while exercising choice and independence for all.
Wellbeing is about being the best you can be – physically, emotionally and spiritually. At SummitCare, we provide care and lifestyle choices to support our 900 residents and our 1000 staff to live the lives they choose, ensuring each member of our ‘family’ reaches their optimum wellbeing, every single day.
Sometimes the best people aren’t even people at all! Superstar and all-round favourite staff member, Buddy, has the lucky job of spreading joy and comfort to everyone he meets at SummitCare. Pet therapy programs have clinical benefits for residents, but are fun and enjoyable for everyone, staff, residents and visitors, to have around.
Bandwidth, back-up and brilliant staff are among the key ingredients of successful video conferencing in aged care, writes Natasha Egan in the August issue of Australian Ageing Agenda. In her story, Natasha profiles the work of SummitCare in facilitating staff communication and keeping connections alive between residents and their families. Here is an edited excerpt, printed with Natasha’s kind permission.