Being a very emotional time, having our parents age and become fragile, the decision to find accommodation for our loved ones can be very difficult. The entire team at SummitCare Smithfield have been very accommodating, helpful, informative and understanding. Communication is always open and very regular. I’m extremely grateful for their care and help with my dad.
SummitCare St Marys places a great value on the worth of every individual and holds many different cultural celebrations throughout the year to ensure all the residents have experiences that link them back to their culture and heritage.
Maria Mifsud has been a resident at St Mary's for 14 years and this year attended the event to celebrate Indian Independence Day which was on the 15 August.
We wish to say a huge thank you for the amazing care, respect and dignity that you all offered Kathleen in her short time with you. She, and us, were so lucky to have such beautiful people looking after us. We miss your smiling faces and our chats... But Kathleen is at peace.
I've been working for Summitcare for the past 5 years, not a day that I regret. The staff and management are welcoming, compassionate and friendly. Never a dull moment at work. Friendly atmosphere where all our residents are cared with love and dignity. The staff are rewarded -.the home is kept clean at all times inside and out. Our lovely residents have the privileged to be entertained by several artists which bring them joy and happiness. The list goes on and on, my experience with Summitcare is at the highest level.
Friendliness, professionalism and care.
Sue and I are immediate family, as well as Mum's family and friends have nothing but praise for the friendliness, professionalism and care that all of the staff - especially the administration, activity officers and RN's that we have had the pleasure to be associated with.
Ron and myself were given a special 60th anniversary day we will not forget, tears and laughter combined - lovely people made our day.
For Ron to be accepted into SummitCare gave the family a great feeling - after many years of being settled in another home.
To the management, nursing staff and all servicers at SummitCare Waverley. I appreciated the support I was given by staff, thank you all. Thank you for the exceptional care for Bob during his 3 years as a resident. I can't speak highly enough of you all. Your constant pursuit of excellence is a credit to you and certainly impacts on the residents. Thanks again, Maureen
My mother has been a resident at Summitcare Waverley since September 2016. Hers was a crisis situation and we were grateful for her admission on 24 hours notice. It took a while for her to adjust, but she has since formed friendships with many other residents and grown to rely on the staff for her well being.